Home IT Support
Has your computer noticeably slowed down?
Are you getting error messages or does it lock up?
Is your sound or other hardware devices not working properly?
If you answered yes to any of these, it's time to give your system a PC Healthcheck. We will service your PC or laptop and get it running at it's best.
System Rebuild Service
It may be that a Healthcheck isn't enough to get your system up and running properly again. This is where our System Rebuild Service is useful.
With our system rebuild service you get:
- A transfer of your data
- Your Operating System re-installed with the latest updates
- Standard applications will be re-installed plus we can reinstall any software that you have disks for
- Antivirus software will be re-installed (either your own or our recommended AVG)
- Our system rebuild service will cure 100% of software problems!
- Your PC will be faster and more stable!
Technology moves on very fast!. We all know the feeling of buying a new PC, mobile phone or TV, only to find out the next day that a new smarter and faster model is about to be released.
Here at ABC, we believe that if your PC is doing what YOU want it to do then that's perfect and it doesn't matter what the latest technology is! Our advice is to upgrade only when you think it's necessary and not because new technology is out.
Good reasons for upgrading are:
- Running out of hard disk space
- Upgrading to Windows 7 (which we think is a really good system!)
- You need a faster system or more advanced features
- Faulty hardware
- Video and Audio editing
- High End PC Gaming
We can help you decide what hardware is best for you and then source and install it. As avid PC gamers and general all round 'techies' (!), we do our best to keep up with the all the latest hardware and software!
If you have more than one computer in your house it's more than likely, at some point, you will want to connect them together. There are many benefits to connecting your computers up in a small network.
- Share files
- Share Printers
- Share Internet connection
- Share storage
If you don't know where to start or want to expand on what you have already, we'll happily discuss options with you. Before proceeding we will advise you of any potential security issues using the network and then source any necessary hardware and software if required.
Worried about the security of wireless networks?
Our Technicians can make your network secure & train you in maintaining your network's security.
If you're having trouble with your Internet connection and not sure why, we can troubleshoot the problem for you, change settings and replace faulty hardware. Or, if the fault is with your Internet Services Provider (ISP), we will let you know how to get them to fix it.
Deleted a file by accident?
Emptied the recycle bin?
Virus preventing access to your data?
The good news is your data is not lost! We can usually get your files back even if your Operating system doesn't start.
If you think you might need data recovery, please try and do the following:
- Do not format the drive
- Do not reinstall the Operating system
- Call as soon as possible to prevent permanent data loss
A hard drive failure can be the cause of data loss. One of the most general types of failure is head crash (physical damage of a hard disk). Other major reasons for data loss include electro-mechanical failure (hard drive circuit board is damaged), software malfunction, viruses attacks and natural disasters. Your valuable data is almost always retrievable, no matter what the situation.
If you are experiencing a data loss situation and require reliable hard drive data recovery, then we are here to help you out. We provide hard drive data recovery services for all makes and models of hard drives. We can effectively recover lost or corrupted data from every operating system.
Of course, prevention is better than cure, so get into the habit of backing up all your important data! We can advise on and help you set up a backup procedure so you don't need to worry about losing data or deleting files.
If you use email software like Outlook, Thunderbird, Live mail or Outlook Express to read your emails it is very annoying when something causes it to stop working and you are cut off from your friends and family. Quite often there's a straightforward solution to fix these problems but the danger is that it's possible to make things worse if you don't know your way around.
In most cases we can come to your home and fix these problems within an hour. We can even access your PC remotely and fix the problem without even entering your home - it costs less too!
Virus Check / Virus Removal
Is your computer behaving strangely?
Did you open an email attachment from an unknown sender?
Did you open a file with two file extensions? i.e. filename.doc.vbs
New viruses appear every day and can cause a lot of damage in terms of data loss and system crashes. We offer virus removal from all makes and models of PC and laptops and a quick turn-around time. We are an authorised reseller for AVG Antivirus software and we can offer great prices on antivirus software for your PC or laptop.
We always say that there are two types of computer; the one where you've lost data and the one where you are going to lose data! But don't panic! With a proper backup procedure we could save you time and money when your files get deleted, lost, stolen or corrupted. There are different levels of backing up, and it depends on your needs as to how much or how little to use. But one thing is for sure, we all need it. We can advise on the best way to backup your files; from online backup to external devices, we'll help you find the solution that is right for you.
Have you just bought a new computer? Don't know what to do with your old computer? We can either restore your old computer to how it was when you first bought it, allowing you to re-use it in your home or we can 'Guarantee Complete Data Removal of ALL your Personal Data', so that you can dispose of your old computer safely. Identity theft is big business, so contact us to have your personal data professionally removed from your computer.
Here are just some of the common faults that we can repair:
- Laptop Screen Replacement
- Hard Drive Failure
- Blown Power Supply
- Overheating Problems
- Faulty Motherboard
- Faulty Memory
- Driver Installation
- Laptop Keyboards
We offer a fast turn-around service and have access to the latest motherboard diagnostic and repair tools and procedures. We can also source almost any part for any make or model of laptop.